Shipping policy

 

Shipping Policy

At Retromotorwear, each product is made on demand after your order has been confirmed. This helps us avoid unnecessary stock and produce each item specifically for our customers.

Below you will find information about production, shipping and delivery.

Production and Handling

All our products are made on demand.

Normal production time is 3–7 business days after your order has been confirmed.

During busy periods, production time may be slightly longer.

Delivery Times

Once production is complete, your order is shipped to the delivery address provided at checkout.

Estimated delivery times:

  • Sweden: 3–6 business days
  • Other EU countries: 4–8 business days
  • Other international destinations: delivery times may vary depending on the country and carrier.

Please note that delivery times are estimates and may be affected by:

  • carrier delays;
  • public holidays;
  • weather conditions;
  • high order volume;
  • customs processing;
  • circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout before you complete your purchase.

Temporary campaigns or special offers may affect shipping costs.

Delivery Address

The customer is responsible for providing correct and complete delivery information when placing an order.

We are not responsible for delays or delivery issues caused by:

  • incorrect address;
  • incomplete delivery information;
  • failure to collect the package from a pickup point.

If a package is returned to us due to an incorrect address or failure to collect it, additional shipping costs may apply for a new delivery.

Delays and Delivery Issues

We are not responsible for delays caused by carriers or external events.

If your order is lost during transit or arrives damaged, please contact us as soon as possible so we can help you further.

Customs, Taxes and Fees

For orders within the EU, customs fees normally do not apply.

For deliveries outside the EU, local taxes, customs duties or import fees may apply. These costs are outside our control and are paid by the customer.

Unclaimed Packages

If a package is not collected in time and is returned to us, this is not considered an approved return.

Additional costs for reshipping may apply.

Contact

If you have any questions about shipping or delivery, contact us at:

info@retromotorwear.se